recently my website and domain do not connect. www.DarleneEngellennerArts.com

  • Unknown's avatar
    dengellenner · Member ·

    recently my website and domain do not connect. http://www.DarleneEngellennerArts.com

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    dengellenner · Member ·

    Please restore my DarleneEngellennerArts,com website. Domain name is hosted by GoDaddy and some how your account got changed to my email account not my WedSite domain

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

  • Unknown's avatar
    dengellenner · Member ·

    I have a domain and web site but it is not running

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

  • Unknown's avatar
    dengellenner · Member ·

    DarleneEngellennerArts.com is my domain from GoDaddy and I have a web site with WordPress for over 8 years. Suddenly they are unattached and My web site not accessable. GoDaddy said my web site is there but not running for some reason.
    I think because of all the confusion I may now have two separate accounts. I only want the website one
    Somehow my email has been listed as my domain.!!!!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

  • Unknown's avatar
    dengellenner · Member ·

    This is not my domain!!!!!!!! DarleneEngellennerArts.com is my domain with goDaddy.

  • staff-totoro · Staff ·

    Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host DarleneEngellennerArts.com on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions. You can learn more about the performance and security benefits of our managed hosting here: https://wordpress.com/hosting/

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at GoDaddy. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, and we offer a migration plugin that will help you move your site to our managed hosting in just a few clicks.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    Unfortunately though, as it stands now, we are not able to help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help.

    Thanks!

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