Reception Email problem with WordPress

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  gharreth · Member · Oct 21, 2019 at 11:02 am

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  Hello,
  When someone send us a mail from our website contact page, we don’t receive it if our general address mail in WordPress is a domain mail. If we put another mail (*@gmail.com,*@yahoo.fr, etc …), we recieve it.

  We have called OVH and Google supports but they have no idea about this problem.

  Could you help us ?

  Thanks a lot.

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  staff-blorbo · Staff · Oct 21, 2019 at 7:14 pm

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  What is the URL of the site with the problem?

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  gharreth · Member · Oct 28, 2019 at 11:19 am

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  Hello Macmanx,

  This is the URL :

  Accueil

  Thanks

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  staff-mckluskey · Staff · Oct 28, 2019 at 12:57 pm

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  Thanks for the URL. It looks like you’re in the wrong forum. Your site is using the open-source WordPress.org software so I suggest you look for help here:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org