Recipients can’t bring up my blog on their cell phones

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  joanperr · Member · Jun 14, 2018 at 10:42 pm

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  I hadn’t blogged for a while; but yesterday I wrote one and published it. I sent out e-mails to my followers with the link to my blog. The just had to click on the site I provided. I have been hearing that if they tried to open it on their cell phones, they only got a blank page. So I tried it. If I tried to access my blog on my cell phone, I only got a blank page. If I accessed it within my e-mail, I went directly to my blog. I finally attached the Word document where I originated the blog to the e-mail, and so far, people have been able to see it that way. What happened?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jun 15, 2018 at 9:13 am

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  Hi there,

  Can you please paste the link from the email that’s opening a blank page here for me?

  And just to confirm, these are the emails WordPress.com automatically sends out to your subscribers, not emails you’re sending yourself via a mailing list?

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  joanperr · Member · Jun 16, 2018 at 10:35 pm

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  Here is my link.

  https://wordpress.com/post/joanperr.wordpress.com/1027

  These are e-mails that are sent to my personal list of followers. I include a note in the body of the e-mail, and I list the link and ask them to click on to go to my blog. I found that I could reach my blog from the e-mail if I do it on my computer. But if I open the link from my android cell phone, I just get a blank page.

  I have no idea how to correct this.

  Thanks for any help you can give me.

  I don’t know what is happening when it is sent out automatically by wordpress.

  Joan Perrone

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  supernovia · Staff · Jun 17, 2018 at 4:53 am

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  Hi Joan,

  This is actually your editor page… can you try giving them this link?

  Service and Therapy Dogs

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  joanperr · Member · Jun 17, 2018 at 4:45 pm

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  I looked at the top of the tool bar, and used the link that was listed. Where would I look to see the one you told me to use?

  I sent out a test e-mail to a few of my readers and asked them to try it on their phones.

  Thanks.

  Joan Perrone

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  kokkieh · Staff · Jun 17, 2018 at 5:09 pm

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  Inside the post editor, click the View Post icon to view the published post in your browser:

  https://cloudup.com/crDrzRqgocJ

  That will open the post at the link like @supernovia provided above.