Reclaim a cancelled custom domain
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Hi. I registered a custom domain with wordpress yesterday and cancelled it same day. I want the site back. I haven’t mapped my domain with anyother host. I just want my site back. The custom domain is pollsblog.com. Thanks!
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I’m not seeing a domain registration under this WordPress.com user account. I’m seeing that you purchased Domain Mapping for pollsblog.com.
This probably means that you purchased the the registration under a different WordPress.com account. If you log into that account, I can attempt to reverse the cancellation. But you cannot make the request with an account other than the one that owns (owned) the upgrade.
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Hi. I registered a custom domain with wordpress yesterday and cancelled it same day. I want the site back. I haven’t mapped my domain with anyother host. I just want my site back. The custom domain is pollsblog Thanks!
The user account i registered with is votesblog. Thanks! -
I can try and reverse the cancellation. I will let you know if I am successful, it typically takes 12-48 hours.
If successful, you will need to re-purchase the yearly domain registration. Then you will be able to use the domain here on WordPress.com or point your domain to a new webhost using these instructions:
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Pay? I was supposed to be refunded but wordpress can hold the money now while i have the domain. I did the cancellation within 48hours.
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Pay? I was supposed to be refunded but wordpress can hold the money now while i have the domain. I did the cancellation within 48hours.
A refund was processed for your original $26 registration fee. So that will need to be paid again in order to purchase the domain again if the cancellation reversal is successful.
The only other upgrade I see is a Domain Mapping upgrade that is owned by the blogpolls WordPress.com user account. If the reversal is successful, you will not need that upgrade and it can be refunded.
staff-ozmodiar i’m still waiting please!
I’m still waiting as well. I’m afraid there is nothing that can be done until we hear back from the registrar. I have made the request to reverse the cancellation, but until they reply, we must wait.
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Again, there is nothing I can do until we hear back from the registrar. I realize that this is frustrating, but that is the reality of the situation.
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So, the bad news is that I was unable to reverse the cancellation.
The good news is that the domain has been released into the pool of available domain names. You can go and register it an any registar (including WordPress.com).
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Alright but the refund for the domain mapping hasn’t been sent to me. The account with that is votesblog.com
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