Reclaim domain

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  byannieclaire · Member · Jan 2, 2019 at 10:49 pm

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  Can I reclaim my domain name having accidentally cancelled it?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jan 3, 2019 at 5:24 pm

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  Hi –

  I’ve restored bridgmanhillfarm.com to your account. If you needed help with a different domain please let me know.

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  byannieclaire · Member · Jan 3, 2019 at 5:31 pm

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  Thank you, how can I purchase is again, or do I need to purchase a plan? Sorry about the confusion

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  byannieclaire · Member · Jan 3, 2019 at 5:40 pm

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  It states “This domain is still active and is not available to map yet. Please try again later or contact support.”
  Do I just need to wait? Thanks!

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  supernovia · Staff · Jan 3, 2019 at 11:30 pm

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  Hi @byannieclaire, ah, I see — it looks like you had already cancelled the plan and received a refund.

  Can you go ahead and purchase a plan again (without buying a domain)? Then update us here, and we can add this domain back to the account.

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  byannieclaire · Member · Jan 5, 2019 at 12:43 pm

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  Hi @supernovia I have purchased a plan again, please can you add the domain back to my account. Thanks so much for the help!!

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  staff-zinnia · Staff · Jan 5, 2019 at 4:56 pm

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  Hi –

  I’ve added bridgmanhillfarm.com to your personal plan. If you go to bridgmanhillfarm.com in the browser it should be working again. Let me know if you need anything else.

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  byannieclaire · Member · Jan 5, 2019 at 4:59 pm

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  Thank you so so much!!