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Forums / Reclaim username

Reclaim username

  • Unknown's avatar
    nancyadamsbiz · Member · Aug 5, 2015 at 4:40 pm
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    I have an old site nancyupnorth.wordpress.com that I want to revive. Problem is it is registered to an old email. When I enter my wordpress login and password, I try to update the information, but it tells me my username (nancyupnorth) is already in use. I know; it’s mine. But how can I get wordpress.com to recognize that this is me and the site is mine? Too many years, usernames and passwords later, and I am lost! Can someone help?

  • Unknown's avatar
    musicdoc1 · Member · Aug 5, 2015 at 6:08 pm
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    Hi,

    When I enter my wordpress login and password, I try to update the information, but it tells me my username (nancyupnorth) is already in use.

    Let me know if I’ve understood. You are able to log in, but are foiled when you attempt to change the username to nancyupnorth. Is that correct?

    If so, this is not surprising. You can’t change the username to one that already exists, regardless of whether that username belongs to you. The thing to do would be to transfer it to the account with the username nancyupnorth. See the Transferring a Site to Another WordPress.com Account support page.

  • Unknown's avatar
    nancyadamsbiz · Member · Aug 5, 2015 at 7:56 pm
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    Thank you for the lead! It sounds like exactly what I need, and I will check it out.

  • Unknown's avatar
    timethief · Member · Aug 5, 2015 at 8:01 pm
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    it tells me my username (nancyupnorth) is already in use

    https://en.forums.wordpress.com/profile/nancyupnorth
    User not found
    Back to WordPress.com Forums.

    re: account recovery

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

    Clicking this link should display all blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
    follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If the log-in information is lost visit https://en.wordpress.com/wp-login.php?action=lostpassword

    If you are not successful, please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

  • Unknown's avatar
    musicdoc1 · Member · Aug 5, 2015 at 8:33 pm
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    Thanks, timethief.

    @ nancyadamsbiz,
    I confused the issue and provided the wrong information. The username nancyupnorth doesn’t exist, as timethief demonstrated, so you can’t transfer anything to an account with that username (I thought you’d indicated you presently have an account with that username.). Not yet anyway. Please clarify for me the following:

    1. You have an old website, https://nancyupnorth.wordpress.com/. Are you able to log into it?
    2. What is the username of the account that website is in?
    3. Was the username of that account previously nancyupnorth?

    Since the username nancyupnorth doesn’t presently exist, there are two possibilities:
    a. It was used before by you or someone else and can not be used again, according to WordPress.com policy.
    b. It hasn’t been used yet.

  • Unknown's avatar
    nancyadamscopywriter · Member · Aug 6, 2015 at 3:58 pm
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    Thanks to both of you. Sorry if I was unclear to begin with, but I appreciate your excellent instructions. In the process of following them I found the login info connected with the username, and I now have access. Yay!

  • Unknown's avatar
    timethief · Member · Aug 6, 2015 at 4:36 pm
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    You’re welcome.

  • Unknown's avatar
    musicdoc1 · Member · Aug 6, 2015 at 4:50 pm
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    You’re welcome.

  • The topic ‘Reclaim username’ is closed to new replies.

Tags

  • login
  • password
  • username

About this topic

  • In: Support
  • 4 participants
  • 7 replies
  • Last activity 10 years
  • Latest reply from nancyadamsbiz

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