Reclaiming a domain

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  sokocreative · Member · Dec 2, 2019 at 3:23 am

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  My domain has expired and is in the Redemption Period. It does not show up under my purchase section. How do I get it back?

  The blog I need help with is: (visible only to logged in users)

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  shubhamgmath · Member · Dec 2, 2019 at 3:29 am

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  Hi sokocreative

  I am tagging this thread with ‘modlook’ tag for staff intervention. Please wait for some time they will get back to you on this.

  Note that to get your domain back there is an $80.00 redemption fee required in addition to the normal renewal cost.

  Here is the support document that will help you to know more about this:

  Domain Expiration

  Hope this helps.

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  sokocreative · Member · Dec 2, 2019 at 3:35 am

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  Thank you for the response. The admin panel does not offer the option to redeem the domain. I missed the emails from you about the renewal as we’ve since transferred master admin to a different email but neglected to move this. I’m a little worried about the timing ICANN lists the domain registry as expired just over 6 weeks ago.

  Here’s the nonsensitive details from the registery

  Domain Status:
  redemptionPeriod
  Dates
  Registry Expiration: 2019-10-19 16:xx:xx UTC
  Created: 2016-10-19 16:xx:xx UTC
  Registrar Information
  Name: Wild West Domains, LLC
  IANA ID: 440
  Abuse Contact Email: (email visible only to moderators and staff)
  Abuse Contact Phone: tel:480-624-2505
  DNSSEC Information
  Delegation Signed: Unsigned

  From the WordPress support blog. – “If your domain does not offer the option to redeem it yourself it will be removed from your account when it enters the Redemption Period. In that case, please contact support for help redeeming the domain, and we will send you a link to make the required payment so we can recover the domain.”

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  shubhamgmath · Member · Dec 2, 2019 at 3:39 am

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  @solocreative

  Please wait for some time staff will help you out on this.

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  sokocreative · Member · Dec 2, 2019 at 4:09 am

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  Not sure why but the blog I need help with is not correctly tagged at the top

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  sokocreative · Member · Dec 2, 2019 at 4:25 am

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  Word Press chat agent has helped me process payment –

  Waiting on the registrar to renew the domain.

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  kokkieh · Staff · Dec 2, 2019 at 6:27 am

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  Hi there,

  As you’re already being helped via email I’m closing this thread as a duplicate, but in future please don’t submit multiple support requests about the same issue.