Reclaiming an old wordpress.com
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Excellent. I’m glad you got it sorted out with PayPal.
What you need to do now is submit the account recovery form:
https://wordpress.com/wp-login.php?action=recovery
It will have a box where you can enter the transaction ID so we can verify it. Once you’ve submitted that form, please let me know and I can speed up the process a bit for you.
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I already did it. On Jan 29 (I put it in my message) and today, again. And I arrive to my free account. Not the one with an upgrade. This is what I try to tell you from the beginning. The only thing that I want to do is to cancel this account and to stop being charged for someone I can’t use.
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The reason the password reset form keeps bringing you back to this account, is because you keep putting this account’s username and email into the form instead of the other account’s.
I can see several password reset attempts on this account. I see NONE on the account you’re actually trying to access, and NO account recovery forms have been submitted for that account.
Please follow these steps exactly:
1) Go to https://wordpress.com/wp-login.php?action=recovery
2) Where it says username, type the username that owns the OTHER site. If you don’t know what the username is, leave it blank and select Don’t Know, but DO NOT use this account’s username.
3) Where it says URL, type in the URL of the site you’re trying to access: http://sentipensarteabstracto.com
4) Where it says Email address, enter an email address you have access to. Either this account’s email, or another one.
5) Where it says Transaction ID, enter the transaction ID you got from PayPal.
Submit the form, and let me know once you’ve done that.
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You are not going to believe but this is exactly what I have done each time I have submitted the form. I have NOT filled my username, and I have marked the flag.
And if I try to use the OLD username instead of leaving it blank, it says me that either I have change the username, either it has been deleted by error. -
What email address did you use on the form? I don’t see a single account recovery ticket in your account. That means the form hasn’t been submitted.
I have sent you an email so we can try and do this manually instead.
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I used the only one that is valid for me now and the one where I was notified about the renewal. I answered you to you e-mail and put it there.
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Thanks. I don’t know whey the form won’t let you submit, but we’ll see if we can do it manually.
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