Reclaining my WordPress Blog Page

  • Unknown's avatar
    khoanguyen94 · Member ·

    Hi,
    After many years I decided to come back to WordPress and start writing again. I used to have my WordPress account linkedin to a blog page that I wrote. However, the page can no longer be accessed from my account. I need help in retreiving the blog page.

    Please help! Thank you;

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Can you tell me the URL of the site you’re looking for?

    The khoanguyen94 account you used to post here only owns two sites, http://khoanguyen94.wordpress.com/ and https://khoabba12.wordpress.com/. This account has never owned any other sites, nor has it had any self-hosted WordPress sites connected that I can see.

  • Unknown's avatar
    khoanguyen94 · Member ·

    Hi Kokkieh it is https://khoainsydney.wordpress.com/
    I have the slightest idea how the back end works between Word press account, domain and webpage. However, what happened was I used to write on this URL that ends in “.com”. I then changed it to customised “.me”. At one point the customised domain expired and I didnt renew it.

    After a long while when I came back, I lost access to the this khoainsydney page.

  • staff-doublebassd · Staff ·

    Hi there,

    I was able to find the account that the site is under and see that there was a custom domain once connected to it.

    If you do not remember the login credentials for that account, please fill out our account recovery form. We’ll see what we can do to assist you in regaining access to your account.

    If you can find it, you can use the transaction ID on your bank statement from when you purchased the upgrade to submit the account recovery form.

    If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

    Please visit our support page for more information on recovering your account.

    Thanks!

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