Recommend a job/ticketing system please!
-
Hi All
Wonder if anyone can recommend a pluigin based on their own experiences?
I’m thinking that a helpdesk ticketing system might actually work. It’s for a legal business and I need clients to be able to log on to the site & then raise a ‘job’ – which needs a unique reference number and that they can also upload scans etc alongside.
Then the system can be updated with progress reports/info by either user or business so that the users can log in & see what’s happening with their job without picking up the telephone.
Thanks – Dunc
-
There is no FTP access to WordPress.COM blogs and we bloggers cannot install any plugins or third party themes.
http://en.support.wordpress.com/ftp-access/
http://en.support.wordpress.com/plugins/
http://en.support.wordpress.com/themes/adding-new-themes/There is no upgrade you can purchase here that changes that reality.
If you want FTP access and to install plugins or third party themes into a site then you will have to hire a web host http://wordpress.org/hosting/ and set up your own WordPress.ORG install. WordPress.ORG offers free software that you can install on a web server. You can create themes, upload and install themes and plugins, run ads, and edit the database, etc. http://en.support.wordpress.com/com-vs-org/
WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the Theme support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
- The topic ‘Recommend a job/ticketing system please!’ is closed to new replies.