Recommend a job/ticketing system please!
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Hi All
Wonder if anyone can recommend a pluigin based on their own experiences?
I’m thinking that a helpdesk ticketing system might actually work. It’s for a legal business and I need clients to be able to log on to the site & then raise a ‘job’ – which needs a unique reference number and that they can also upload scans etc alongside.
Then the system can be updated with progress reports/info by either user or business so that the users can log in & see what’s happening with their job without picking up the telephone.
Thanks – Dunc
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