Reconnect

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  jennyplakedesigns · Member · Jul 16, 2022 at 4:46 am

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  I updated my payment card but I don’t see any plugins? Has my site been deleted? I need to reconnect Jetpack and Akismet so that my site is running again.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  mohammadriyad · Member · Jul 16, 2022 at 7:30 am

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  Hi there,
  It seems like your website is using the open source WordPress software (from WordPress.org) which is hosted with Bluehost rather than WordPress.com. Which means, WordPress.com staff are limited to access the file hosted elsewhere. To avoid confusion about WordPress.com vs WordPress.org please know the differences from here https://wordpress.com/support/com-vs-org/

  However, it (https://www.whois.com/whois/jennyplake.com) shows that your domain is expired which is registered at FastDomain Inc. Please contact their support team. Here are the contact details https://www.fastdomain.com/cgi/info/contact-us

  Hope it will help.
  Thanks