Reconnect disconnected site

• 

  kimaldis · Member · Feb 7, 2016 at 11:49 am

  • Copy link
  • Add topic to favorites

  I’ve disconnected my site, http://www.kim-aldis.co.uk and now I can find no way to reconnect it, questions in the support forum seem to be being ignored or sidestepped. Is it possible to reconnect a site, if so, how.

  thank you.

• 

  elte · Member · Feb 7, 2016 at 12:09 pm

  • Copy link

  Your site http://www.kim-aldis.co.uk/ is a self hosted wordpress.

  In order to connect with wordpress.com account, you need to install jetpack plugin on your site, activate and authorize.

  Detail instruction with video tutorial can be seen here
  https://jetpack.me/support/installing-jetpack/

• 

  kimaldis · Member · Feb 7, 2016 at 9:05 pm

  • Copy link

  I understand that. As I said, I disconnected the site and I can’t find a way to reconnect it. There appears to be no option to do that.

• 

  elte · Member · Feb 8, 2016 at 3:00 am

  • Copy link

  You should contact jetpack support
  https://jetpack.me/contact-support/

  This forum provide support for WordPress.COM (service) users only. If you’re using a self-hosted WordPress.ORG (software), visit this page to get support: https://wordpress.org/support/

  Please note that you need separate account in wordpress.org forums. You can create new account at https://wordpress.org/support/register.php

  To learn about the difference between wordpress.COM (wordpress as service) and wordpress.ORG (wordpress as software), please check : https://support.wordpress.com/com-vs-org/