Recover a deleted domain
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Hi, I deleted this domain yesterday and I was wondering if I could recover it? I just wanted to downgrade my account and start-over in creating my site. In the midst of doing that, I also deleted the domain but now I’d like to use the same domain name. Thank you in advance for the help. The domain is selllandtocade.com
WP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there!
We can still restore the domain for you. I see that you canceled all subscriptions and deleted your sites. Would you like us to restore your deleted site at selllandtocade.wordpress.com so that we can restore the domain to this site as well?
Also, you would need a WordPress.com plan on your site to be able to set your domain as primary. Have you decided which plan you want on your site? If not, you can tell us a little bit about your site (such as, what the site is for and what features you need on it) and we will be happy to suggest the best plan for you.
Please let us know as soon as possible, as there’s a limited window for us to restore the domain for you before it enters redemption period. If the domain enters redemption, there’ll be an $80 redemption fee applied.
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I would like to subscribe to the Premium plan. And no, I do not want to restore the old site, just the domain so I can start-over with a new site.
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Ok, thanks for clarifying. We are unable to restore the domain, without a non-deleted site to restore it to; so what I could suggest is that you go ahead and create the new site you wanted to use for the domain; and let us know when it’s created. Then we can help restore the domain to the new site instead, and you’d also be able to purchase the Premium plan when you need it.
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Ok I purchased the premium plan and created a new site. Can you restore the domain to the new site?
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Thanks for letting us know. I’m afraid I have some bad news about the timing, though. Since more than 5 days have passed since you canceled the domain, it eventually entered the redemption period, you can see it here:
https://www.whois.com/whois/selllandtocade.com
Because of that, an additional fee of $80 is needed. Here you’ll find more details about this:
https://wordpress.com/support/domains/domain-expiration/#redemption-period.
You should have already received an email with a link to pay the fee. Once that is done, let us know, and we’ll restore the domain back to your account.
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Hi there,
Please check your inbox for the invoice. I just sent a new copy, which will include a link to pay for the renewal of as well as the late renewal fee.
If you do not see it in your inbox, please search for the subject “Payment request from Automattic Inc.” and be sure to check any spam folders. Also be sure you are not blocking emails from our donotreply address donotreply[at]wordpress[dot]com. If you are not sure which inbox to check, we send all email to the address you entered under your profile here: https://wordpress.com/me/account/
After you make payment please return here to let us know so we can take the next step of recovering the domain.
IMPORTANT: We do not know to recover the domain unless you let us know you have made payment, so please be sure to come back here and update us, thanks!
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Great @cdfrankson19, I can see the domain has already been returned and is active. If you need help getting started with your site, please let us know how we can help. Your plan comes with chat-based support, so you’re welcome to reach out here, too: https://wordpress.com/help/contact
Cheers!
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