Recover acces

  • Unknown's avatar
    arnoadminis · Member ·

    I would like to either close or recover access to this site in order to modify it. Or even transfer it to this one.
    I suppose that this access is not the same, how can I recover it?

    the old site I want to recover is this one
    https://lescamboux.com/

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

    You should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem. If you’re not sure who your host is, you can use a website like Hosting Checker to look that up.

    I hope this points you in the right direction.

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