Recover account.
-
I am desperate I have tried everything to get my account back. I currently run a business from where I live. And I have a free site from you guys from many years ago. I have bought my own website and finally got it up and running and I have it on GOOGLE etc. But the problem is I have two now one with all the wrong information and one with the correct one. The free one I have made with you is all wrong. I have tried everything to prove its my account. The free website I made from you guys is called https://specialistecu.wordpress.com and my new site is http://www.ecu-remapped.com/. To prove its my account on the first page of the free account have the same gmail as it does on my site. And if you send me a message via the gmail account which is on the free wordpress site I made! PLEASE HELP ME!!!
The blog I need help with is: (visible only to logged in users)
-
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If the blog’s owner does not see the blog here http://en.support.wordpress.com/my-blogs/ then they need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility
If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
If you cannot provide proof ownership to Account Recovery Staff, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access, then you have reached a dead end.
- The topic ‘Recover account.’ is closed to new replies.
WordPress.com Forums 