Recover account with a deleted email address

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  jsdasdosdksjdoa · Member · Jan 2, 2016 at 3:54 pm

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  Hi, is possible to recover an account that is linked to a deleted email address?
  I mean, it is an old account and i forgot it’s password so i want to recover it.. is there anything i can do? (the email was a gmail address, but it isn’t possible to recover it anymore)

  the blog url is just a random blog, the support form forced me to put one

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Jan 7, 2016 at 4:09 am

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  To see if it’s possible to regain access to the account, fill out as much as you can on the account recovery form: https://wordpress.com/wp-login.php?action=recovery

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  jsdasdosdksjdoa · Member · Jan 7, 2016 at 7:58 am

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  I have already tried, but unfortunately i don’t have any of the three required thing listed in the form (transaction ID, activation URL and auth codes) to prove that that account was mine..

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  micawbr · Member · Jan 7, 2016 at 11:30 am

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  The other option is to add “modlook” to the tags of this forum thread, which will bring in a staff member to assist.

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  jsdasdosdksjdoa · Member · Jan 7, 2016 at 11:50 am

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  Done, thanks a lot for the tip!

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  kokkieh · Staff · Jan 7, 2016 at 12:18 pm

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  Hi there,

  We can only give you access to an account if you have one of the three verification methods or access to the email address connected to that account. Without one of those four it is not possible to give anyone access to that account. We cannot make any exceptions to this, I’m afraid.