recover admin ID

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  mimizente · Member · Mar 2, 2015 at 10:37 pm

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  Hello, I built and delivered the site in 2011
  https://experienciaspropostas.wordpress.com

  4 years later my clients are asking for a file to be added. However they don’t remember which email they used as admin. How can I recover this information?

  Thank you :D

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  timethief · Member · Mar 2, 2015 at 10:43 pm

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  Please contact your clients and convey what follows to them.

  Every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account who registered the blog under that username account and associated email address.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword

  If required please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

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  mimizente · Member · Mar 3, 2015 at 4:28 pm

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  Thank you, they manage to find the owner of the blog by typing “forgot password” with all the emails they had :D .
  This is what you get when you help pro bono a public school LOL

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  timethief · Member · Mar 4, 2015 at 10:53 pm

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  Hooray! That’s great news. :)