Recover Domain

jzh287 · Member · Aug 30, 2019 at 12:39 am
Copy link

Add topic to favorites
I would like to recover my domain, which I cancelled two days ago. (Since a premium plan covers 1st-year domain)

The blog I need help with is: (visible only to logged in users)
supernovia · Staff · Aug 30, 2019 at 1:53 am
Copy link
Hi @jzh287, I don’t see a premium plan on this account right now. Do you want to go ahead and add that, then update us here? We can then work on restoring the domain to the account, or letting you use the domain credit to re-purchase it if it’s been released by then.
jzh287 · Member · Aug 30, 2019 at 10:39 pm
Copy link
I just upgraded.

The domain name is http://www.noiralpha.com
staff-blorbo · Staff · Aug 30, 2019 at 11:29 pm
Copy link
We can recover the domain, but you’ll need to pay the $18 registration fee, and soon too because we won’t be able to recover it without additional fees after September 1.

I have sent the payment request to the email address on your account.
jzh287 · Member · Aug 31, 2019 at 12:07 am
Copy link
Ok, but wouldn’t a premium covers the first year fee?
staff-blorbo · Staff · Aug 31, 2019 at 12:10 am
Copy link
Ah, you wanted to use it on the site with the existing plan, ok that makes more sense. :)

I have recovered the domain and transferred it to that site, you can safely disregard the $18 payment request.

To make it your primary domain on that site, just follow this guide: https://en.support.wordpress.com/domains/#set-a-primary-address
jzh287 · Member · Aug 31, 2019 at 1:39 am
Copy link
Thanks! It still shows web’s parked. Should I wait?

And where do I find my web’s saved customized theme?
supernovia · Staff · Aug 31, 2019 at 8:19 pm
Copy link
Hmm, it’s showing as active here… can you give it a bit longer?

Also I’m not sure what your theme customizations were before, but I do see a site right now. Was the domain previously on noiralpha.wordpress.com ?

No items found.