Recover domain

• 

  wrcheatham · Member · Jun 18, 2022 at 9:30 am

  • Copy link
  • Add topic to favorites

  I need to recover a domain I purchased that expired just a day ago. I bought it a couple days ago and then asked for a refund the same day, so it has expired. But now I’ve changed my mind and I’d like to get it back.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  varshasc · Member · Jun 18, 2022 at 9:36 am

  • Copy link

  Hi there,

  Staff can help you out in recovering your domain back.

  I have added Modlook for the attention of staff, thank you for your patience while they get back to you.

• 

  fstat · Staff · Jun 18, 2022 at 1:03 pm

  • Copy link

  Hi there,

  Do you still want the domain for your site here on WordPress.com, or do you plan on using it somewhere else?

  If you want to use it here, I can send you a link to pay for the domain only and then restore it. But keep in mind in that case it will only redirect to your free WordPress.com address. To actually have the domain be what people see when they view your site, you will need a plan.

  If you want to use it somewhere else and willing to wait a few days, the domain should become available again by next week, at which point you can register it directly at the provider where you want to use it. If you prefer not to wait we can still restore it manually as above as well, and then help you point it to the other provider.

  Let me know what you’d prefer.

• 

  wrcheatham · Member · Jun 18, 2022 at 9:24 pm

  • Copy link

  Hi! Thanks so much for the quick response. I’d like to keep it here on WordPress. I don’t need the Starter Plan or Pro, just the domain name, please. Thank you!

• 

  helper-heroponriki · Member · Jun 19, 2022 at 2:25 pm

  • Copy link

  Thanks for confirming! I’ve sent the payment request to the email address on file for your account.

  Let us know when that has been paid as we’re not notified and we’ll contact our domain registrar to recover the domain.

  Thanks!

• 

  nigeljoy · Staff · Jun 20, 2022 at 12:28 am

  • Copy link

  Hi there,

  I would like to let you know that we have received your payment.

  We are now working on recovering the domain. We will update you once it is recovered.

  Thanks!

• 

  nigeljoy · Staff · Jun 21, 2022 at 11:12 pm

  • Copy link

  Hi there!

  I would like to update you that we have added the domain to your account.

  Let us know if you have any questions.