Recover domain

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  victorch99 · Member · Mar 12, 2024 at 9:13 pm

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  Our domain was cancelled. We need help recovering our domain so our email can work! Please contact (email visible only to moderators and staff)

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  staff-doublebassd · Staff · Mar 12, 2024 at 9:34 pm

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  Hi there,
  
  I do not see a domain under the account you are contacting us from. What is the domain name, and was it registered with us here at WordPress.com? We’ll be happy to point you in the right direction for support once we know the URL of the domain you want to renew.
  
  Let us know. Thanks!

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  victorch99 · Member · Mar 13, 2024 at 8:29 pm

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  We’re unsure which account it was under, but the domain is victorch.com.

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  aisajib · Member · Mar 14, 2024 at 2:25 pm

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  Hi there!

  I found the domain on a different WordPress.com account. We can’t help with logging into a different account here on the forums, but we have a dedicated account recovery team that can help!

  Please submit the account recovery form here. Make sure to include the transaction ID, which you can get on your credit card statement (here’s how). Our team will get back to you via email to help you log in soon after you sent them the details.

  Thanks!