Recover historic data

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  melepimenta · Member · Jun 2, 2020 at 11:51 pm

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  I’ve created a homologation server for my website:

  original: https://melepimenta.com
  homologation: https://hlg.melepimenta.com

  When I started the homologation server, the jetpack plugin stopped working on the original website and was a message saying “this website is a copy of hlg.melepimenta.com”.

  I searched through the net and I found that the solution was to deactivate and activate again the plugin.

  But when I did it, I lost ALL of my historical data and metrics linked to jetpack. I need it back!! Please, help!

  Again, my original website is melepimenta.com.
  the website hlg.melepimenta.com is just a homologation server to test new features. Why when I lifted the new server I lost all my data in the production environment?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jun 3, 2020 at 5:10 pm

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  Hi –

  Please write to us for Jetpack support via https://jetpack.com/contact-support/?rel=support