Recover Lost Domain Due to Late Paiement

  • Unknown's avatar
    ninedotsstudio · Member ·

    We recently missed a few payments due to an expired credit card that slipped our checks when updating accounts with the new information. Our emails are currently disabled due to this and we are looking to make the payment to re-activate the domain ASAP as we have some important emails to receive in the next few hours.

    It has now entered redemption period and I was not able to find any way to make the payments and need help to figure out the next steps to recover our email service.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-jeev · Staff ·

    Hello there

    Thanks for reaching out!

    Our team has assisted you with domain redemption in the live chat. I will mark this thread as resolved.

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