Recover My Admin Account

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  quangdungsmile · Member · Mar 31, 2016 at 9:23 am

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  Dear WP!

  I’m a staff of a company in Vietnam: BacViet .JSC, with main site: http://vietnamconnect.org/

  Last year, about 09-2015, I registered a site from WP to help PR my company products, the website is: http://maytrogiangbacviet.net/

  I just posted a few articles on the website and almost forgotten it since then to now.

  Today, I want to log in on the website, but I can not remember my administrator account, including the email I was used to register the account of this site.

  So I contact with you now, hope you can remind me what is my email that related to the admin account of this site, help me recover my admin account for my site above.

  Thank you,
  Quang Dung

  The blog I need help with is: (visible only to logged in users)

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  mark · Member · Mar 31, 2016 at 10:20 am

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  Please follow the steps as listed here:
  https://en.support.wordpress.com/account-recovery/
  Thanks

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  quangdungsmile · Member · Apr 1, 2016 at 9:09 am

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  Hi Mark,

  I’ve searched the link about WP Account recovery as you gave above before I opened this Topic. But I didn’t save the request info for account recovery, and I couldn’t remember what is the email I’ve used to regisster my site above. So I open this topic to hope you can help in my case.

  Hope a good support from you! Thanks! :)

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  carinapilar · Member · Apr 8, 2016 at 8:37 pm

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  quangdungsmile, since you have an upgrade on that site you can try to recover access with the transaction ID. You can use the form below:

  https://wordpress.com/wp-login.php?action=recovery