Recover my blog
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Hi there! I havent’ logged in my blog for a very long time and I can’t seem to be able to recover the right log in information, could you please help me? My current email address for any communication is (email visible only to moderators and staff)
Thanks a lot! CheersThe site I need help with is dicavoliedire.wordpress.com. This site is not linked to my WordPress.com account.
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Howdy,
The issue is that the WordPress.com user account you are posting from is not the owner or admin of the site you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.
If you do not have access to that second account, here are a few options:
Account recovery overview – https://wordpress.com/support/account-recovery/
Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
Account recovery form – https://wordpress.com/wp-login.php?action=recoveryLet us know if anything is unclear or you have any further questions.
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Thank you but I’ve already tried with the account recovery form, I dont have any proof of ownership
I think my account was linked to a very old email address that I haven’t been using in ages
is there any way I could get some further support to help me recover it please?
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Hi,
I’m afraid that if you do not have any of the ownership proofs listed on our Account Recovery support page, we won’t be able to help you.
You can email
passwordhelp@wordpress.comfor more information.
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