Recover my website

  • Unknown's avatar
    arockiaraj0784 · Member ·

    I have a website under wordpress, named http://www.christhurajaschool.com. for the past one year it was hacked or expired. I’m unable to open it. So please help me to recover my website as soon as possible. Please contact me at (email visible only to moderators and staff) or through +91 9840611104

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked the site, and unfortunately, we cannot help because we don’t host your site directly on our WordPress.com-managed hosting. Instead, your site is hosted with a different provider on a separate host, and we cannot take a closer look.

    I couldn’t find who this host is for your site, but they would be best positioned to help you regain access and address any issue, as they would have access to both your account and site dashboard.

    The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is also available at the forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help. I hope this points you in the right direction.

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