Recover my website

• 

  nattaporn95bd28e108 · Member · Jan 7, 2019 at 4:09 am

  • Copy link
  • Add topic to favorites

  Hi
  Could you please help me?
  I have accessed and tried to fix this website http://www.assetfive.com.
  I logged in through this link
  http://assetfive.com/wp-admin
  and the below user and password
  [redacted]
  Unfortunately, I have try to change the domain http://www.assetfive.com to http://www.a5.com and then click save.
  After that the domain is turned down. I can not access the web again.
  Should you help me and let me know how can I recover http://www.assetfive.com back?

• 

  staartmees · Member · Jan 7, 2019 at 6:28 am

  • Copy link

  You posted your login information in a public forumchange your password asap!!
  Also your site is not made on the wordpress.com platform but is using the standalone version of wordpress.org. Their support is at https://wordpress.org/support/forums/

• 

  justjennifer · Member · Jan 7, 2019 at 8:13 am

  • Copy link

  Hi there, as @staartmess mentioned you are posting to a public forum. I’ve removed the sensitive info from your post but you should immediately change that login on every site you’ve used it.

  For help with the issue you are having, you can also try to contact your web hosting provider. If they say this is a WordPress problem, head over to https://wordpress.org/support where you’ll find the documentation and support forums for the WordPress software.

  To understand the difference between WordPress and WordPressdotcom: https://en.support.wordpress.com/com-vs-org/

  Best wishes

• 

  nattaporn95bd28e108 · Member · Jan 8, 2019 at 10:55 am

  • Copy link

  Thank you so much for your concern. I find out from your suggestions.