Recover site

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  billydickinsonwork · Member · Dec 21, 2020 at 12:11 pm

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  Hello,

  I had an error showing up in my website: Error establishing a database connection

  So, I tried to access my wordpress and I noticed that my website was deleted.
  I’ve read that WordPress can recover my website. Can you please help me?

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  staartmees · Member · Dec 21, 2020 at 12:52 pm

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  First things first: what is the URL of your site?

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  kokkieh · Staff · Dec 22, 2020 at 8:03 am

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  Hi there,

  Is this for http://healthpotion.co.uk/?

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com – your site was connected to your WordPress.com account via the Jetpack plugin until around 20 hours ago, but it’s not hosted with us, and the error message you mention is not related to the Jetpack plugin or the connection to WordPress.com.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums