recover site

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  pearsonjohnson · Member · Jun 27, 2023 at 2:50 pm

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  recover site

  Self-declared URL: Site under former employer email and cannot access
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  pearsonjohnson · Member · Jun 27, 2023 at 2:51 pm

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  My wordpress blog site is linked to my former employee email and I cannot connect it to my new email. It is still live heartofashepherd.wordpress.com

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  staff-doublebassd · Staff · Jun 27, 2023 at 7:09 pm

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  Hey there,

  If you could please fill out our account recovery form, our Account Recovery Team will try to assist you in regaining access to your account.

  You can use the transaction ID on your bank statement from when you purchase the upgrade to submit the account recovery form.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  Thanks!