recover website that has been hacked into
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Hi, I had my website hacked into. All the content has been wiped or changed and my username and password has been changed so now I cannot access my account in order to recover my website or re do it!
I had to create a new username and password in order to get onto the forums to get help. Can somebody from your support please email me (email visible only to moderators and staff), I would like to know how I can get access to my account as I tried changing the username and password but as both had been changed I cannot do that either. Please please please can someone help!The blog I need help with is: (visible only to logged in users)
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We need the original account name & blog URL to give you any help at all.
Note that for WordPress.COM blogs security breaches have been when someone is given or guesses your log in details or more usually your email account is compromised and they can do a password reset and lock you out
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Ok, thanks for getting back to me so quick.
URL: http://cakeaholix.co.za, admin URL: http://cakeaholix.co.za/wp-admin/ .
The account name should be under cakeaholix, if its not I will have a problem getting it as the person that designed my website and created the account and everything returned back to Spain. I hope this will help! -
OK – the URL clears a bunch up – you are not hosted here and you need to ask for help at WordPress.ORG – see below for the regular boilerplate
Good luck – there are several ways to recover a .ORG access
The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.
This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/
For more on the difference: http://support.wordpress.com/com-vs-org/
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