recover wordpress site

• 

  fmcdonaldcw · Member · Aug 7, 2015 at 11:06 pm

  • Copy link
  • Add topic to favorites

  Hi guys,

  I represent Creative Works, back in 2011 we created a blog called digitalvoicesonline.com the problem is that we know the user is digitalvoices yet we have no password, We tried the standard recovery procedure but the email does not come to any of our known addresses, is there a way to know what e-mail address is this going to? It is critical for us ro regain access to the site per SEO complaints on it.

  Thank you

• 

  timethief · Member · Aug 7, 2015 at 11:08 pm

  • Copy link

  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  is there a way to know what e-mail address is this going to?

  Staff cannot violate the privacy policy and provide it to you.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

  Clicking this link should display all blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If the log-in information is lost visit https://en.wordpress.com/wp-login.php?action=lostpassword

  If you are not successful, then please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

• 

  timethief · Member · Aug 7, 2015 at 11:11 pm

  • Copy link

  Hold it! You are posting to the wrong support forum and you need to contact your web host.

  WHOIS: Click Here
  IP Address: 66.135.34.216
  Name Servers:
  ns34.domaincontrol.com
  ns33.domaincontrol.com