Recovered my mapped domain

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  sejutaumat · Member · Feb 5, 2015 at 1:51 pm

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  Hi Support,

  Because the thread are closed, https://en.forums.wordpress.com/topic/how-to-recover-a-mapped-domain/page/2?replies=57

  I want to ask for help about my mapped domain. When I mapped domain sejutaumat.com to http://sejutaumat.wordpress.com appears error:

  “The domain name you entered is already mapped to a WordPress.com blog”

  Please help me to deleted my mapped domain old before (sejutaumat.com)

  Thank you.

  Regards,
  Endrik Y

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Feb 5, 2015 at 4:55 pm

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  @sejutaumat

  I’ve removed the Domain Mapping Upgrade for sejutaumat.com.

  Let us know if you have any more questions.

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  sejutaumat · Member · Feb 5, 2015 at 11:02 pm

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  Hi pmciano,

  Thank you for the help, now I can mapped this domain to my blog :)

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  pmciano · Member · Feb 6, 2015 at 8:34 pm

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  @sejutaumat

  You’re very welcome!

  If you have any other questions regarding WordPress.com, please let us know :-)

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  sejutaumat · Member · Feb 7, 2015 at 4:16 am

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  @pmciano

  Hi pmciano, I want to request some help again, I want to transfer blog follower (subscribers) from previous self-hosted (www.sejutaumat.com) to this WP.com account (sejutaumat.wordpress.com). Previous I use account ‘sejutaumat’ for jetpack connection to self-hosted.

  I follow this documentation (http://jetpack.me/support/subscription-migration-tool/ ) but not find solution.

  Could you help to transfer my subscribers to this account?

  Regards,
  Endrik Y

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  pmciano · Member · Feb 7, 2015 at 2:08 pm

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  @sejutaumat

  At present, I see 3, related WordPress.org sites associated with your WordPress.com account:

  1. otopress.sejutaumat.com
  2. store.sejutaumat.com
  3. demo.sejutaumat.com

  From which of these sites would you like followers transferred to sejutaumat.wordpress.com?

  Once you confirm how you’d like to proceed, I will get started processing your transaction.

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  sejutaumat · Member · Feb 7, 2015 at 2:40 pm

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  My old self-hosted has 130 subscribers and 100 comment followers, can you see number of each sites?

  Maybe you can transfer first from otopress.sejutaumat.com, then I will see the result.

  Thank you for the help @pmciano

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  pmciano · Member · Feb 7, 2015 at 6:49 pm

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  @sejutaumat

  I’ve examined all of the self-hosted, WordPress.org sites connected to your WordPress.com account, and none seem to have followers.

  Please identify the correct WordPress.org site you’d like to transfer followers from, ensure you’ve followed the instructions linked to below, and provide me with the required information:

  http://jetpack.me/support/subscriptions/transferring-followers/

  If you run into a Jetpack issue, you can contact the Jetpack team here:

  http://jetpack.me/contact-support/

  Once you’ve completed the required steps, let me know, and I will proceed with the transfer.