Recovering a Site.

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  danalexanderhearsyou · Member · Dec 30, 2020 at 6:21 pm

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  Hello,
  I poured many hours into my site. After stepping away for a time, I returned and found myself unable to regain control of the site. This is probably due to me forgetting some entry information, but I need to know what I can do to reclaim the site. Again, I have put a lot of time and turmoil into that site. Please, advise. Thank you for your time and consideration.

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  staartmees · Member · Dec 30, 2020 at 6:25 pm

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  Are you talking about the same problem you had about a year ago, https://wordpress.com/forums/topic/recovering-an-account-3/

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  danalexanderhearsyou · Member · Feb 7, 2021 at 12:24 am

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  Yes, I am still having that problem. I would really like to be in control of that account and domain, again. What do I need to do?

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  aleone89 · Staff · Feb 8, 2021 at 10:52 am

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  Hello there,

  Many thanks for that confirmation.

  Were you able to follow the advice previously provided:

  Please use the transaction ID from that upgrade in the form here:

  Recover Your Account

  Our account recovery team will need to work with you on this. Alternatively, you could try to regain access to the correct email address.

  Many thanks in advance.