recovering blog website

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  bcampbell79 · Member · Sep 5, 2018 at 7:36 pm

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  I need to recover blog access

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Sep 5, 2018 at 8:03 pm

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  Assuming you’re referring to http://crossfittorrent.wordpress.com/, I’m going to tag WordPress.com staff to confirm the account who owns the website, and then we can work from there.

  If so, once the account is confirmed, please log out of your current one and into that account. If you’ve forgotten the details, please follow the Account Recovery process: https://en.support.wordpress.com/account-recovery/

  Let us know if you have any further questions. :)

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  bcampbell79 · Member · Sep 5, 2018 at 8:28 pm

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  I have two other sites. Can you check on those. Many thanks

  1. http://crossfittides.wordpress.com/
  2. http://crossfitcurrent.wordpress.com/

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  brookedot · Member · Sep 5, 2018 at 10:55 pm

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  Hi there,

  Both the sites you listed are owned by the WordPress.com username crossfittides. To access the sites, sign out of your account bcampbell79 (using the sign out button at https://wordpress.com/me) and then log in as crossfittides if you forgot your password use the link @torres126 provided to recover your account.

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  bcampbell79 · Member · Sep 6, 2018 at 12:26 am

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  This is not working???

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  brookedot · Member · Sep 6, 2018 at 2:12 am

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  Hi there,

  It appears you are still logged in as the user bcampbell79. To regain access to your site visit https://wordpress.com/me and click the “Sign Out” link.

  After you do this you’ll be able to log back in as the WordPress.com user crossfittides which owns the sites you’re requesting access to.

  If you’ve forgotten your password it can be resent at:
  https://wordpress.com/wp-login.php?action=lostpassword

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  bcampbell79 · Member · Sep 17, 2018 at 12:40 am

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  This is not working. I try to log out and am unable to log into crossfittides. Also, I had an employee who set these accounts up. That employee is no longer working for me. I am unable to get them to turn over any information pertaining to these sites. I am the owner of the company and of the websites. I’d like to recover these blogs. Please help!

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  staff-zinnia · Staff · Sep 17, 2018 at 1:42 pm

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  I try to log out and am unable to log into crossfittides. Also, I had an employee who set these accounts up. That employee is no longer working for me

  Got it. That employee is technically the owner of these sites as they registered them on their account, rather than you doing it from yours.

  It will be best to reach out to them if you can and ask if they are willing to transfer the ownership over to your account. Have them post here for confirmation and I can help, otherwise, they’ll use these instructions:

  https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

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  staff-zinnia · Staff · Sep 17, 2018 at 1:43 pm

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  We aren’t able to give you access to their account. This needs to be initiated from with in that user account.