Recovering Domain in Redemption

• 

  spicephotographylb · Member · Jun 2, 2017 at 12:46 pm

  • Copy link
  • Add topic to favorites

  unfortunately my domain spicephotography.net, expired and I would like to recover it. I know that I have to pay an extra fee and I need to recover the domain as soon as possible. Could you please help me doing this procedure so I can renovate the domain?
  Thank you in advance for your support.

  The blog I need help with is: (visible only to logged in users)

• 

  ackaeser · Member · Jun 2, 2017 at 12:54 pm

  • Copy link

  Hi there,

  I’ve tagged this thread for staff to follow up. In the future to do this yourself just add the tag modlook to the text box in the right hand column.

• 

  spicephotographylb · Member · Jun 2, 2017 at 1:38 pm

  • Copy link

  Thank you, ackaeser!

• 

  ackaeser · Member · Jun 2, 2017 at 4:04 pm

  • Copy link

  You’re welcome. You should also subscribe to this thread so that you know when staff replies.

• 

  staff-zinnia · Staff · Jun 2, 2017 at 5:51 pm

  • Copy link

  Hello –

  spicephotography.net is now in redemption. I can help you recover it. To do that our domain partner will charge an $80 fee. Since this is not our fee I am unable to waive it.

  Let me know that you’ll agree to the $80 fee and I’ll get the process started. Typically it only takes about 48 hours for us to hear back.

  I’ll also send an email your way with a secure payment link for the redemption fee and your annual registration renewal.

  More details about domain expiration are available here:

  Domain Expiration

• 

  spicephotographylb · Member · Jun 2, 2017 at 7:16 pm

  • Copy link

  Yes please, i agree to the fee. Thank You

• 

  staff-zinnia · Staff · Jun 5, 2017 at 1:46 pm

  • Copy link

  Good Morning –

  Thank you for the confirmation. You’ll see that I’ve sent an email your way including a manual payment link and a few more details about the redemption process.

  I’ve also sent a request to our domain partner regarding spicephotography.net. As soon as I hear back from them I’ll be sure to send an update your way.

  Typically we hear back in less than 48 hours.

  Best wishes!

• 

  staff-zinnia · Staff · Jun 6, 2017 at 7:52 pm

  • Copy link

  Hello –

  The domain spicephotography.net has been restored and is now active. Please submit payment via the link I have emailed. Let me know if you need further assistance with anything and best wishes :)

• 

  spicephotographylb · Member · Jun 7, 2017 at 5:33 am

  • Copy link

  Hello, and thanks
  Although i have already paid the 98 usd for redemtion and registration before you activated my domain, why are you sending me another payment link for the same charges now?

• 

  staff-zinnia · Staff · Jun 7, 2017 at 3:36 pm

  • Copy link

  Good Morning –

  That was my mistake. I hadn’t noticed the date on the previous payment and thought it was an old one. I’ve deleted the payment link that I sent you. The domain is active and working – please let me know if there’s anything else we can do.