Recovering Expired Account

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  godzart · Member · Jul 2, 2018 at 3:42 am

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  How do I recover my expired account?

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  catkiinson · Staff · Jul 2, 2018 at 7:01 am

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  Hi,

  Deletion is permanent and account names are not recycled. There are multiple warnings provided about this during both the deletion instructions and the actual deletion process itself.

  This not only shuts down your username, it deletes all the sites you own and all their contents. After a few weeks, this data will be entirely purged from our servers and the process cannot be reversed.

  Close Your Account

  All the best.

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  fstat · Staff · Jul 2, 2018 at 11:04 am

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  Hi there,

  The account you’re using to contact us (godzart) hasn’t expired. I see however that you have requested a password reset. Do you need more help regarding this?

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  godzart · Member · Jul 2, 2018 at 9:37 pm

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  fstat, yes I need more help. There is no option when I go to the “purchases” option on my page to renew.

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  supernovia · Staff · Jul 3, 2018 at 12:07 am

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  @godzart you have another thread open about this issue. To reduce confusion, I’ll close this thread and recommend you send any further replies here:
  https://en.forums.wordpress.com/topic/renew-expired-account-2/

  Cheers!