Recovering my account

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  unistusservices · Member · Apr 24, 2019 at 11:33 am

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  Hi, i left someone to manage my account and he moved it to a domain but deleted thi original site at wordpress.com,
  the domain was closed down indefinitely and i cannot access my work.
  is there a way i can recover my account back and continue hosting it at wordpress.com?

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  kruttikapatil · Member · Apr 24, 2019 at 11:43 am

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  Hi there,

  Please share the site URL so that we can assist you further.
  Also added MODLOOK to this thread so staff can help you with this issue.

  Please keep patience while someone from support staff gets back to you.

  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Thanks!

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  gemmacevans · Member · Apr 24, 2019 at 11:58 am

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  Hi tearsandlove,

  Several blogs were deleted from your WordPress.com account by someone logged in to WordPress.com with your username.

  The deletion process can be reversed for the first 30 days. However, the sites you owned (including tearsandlove.wordpress.com) were deleted several months ago and can no longer be restored.

  Once a site has been deleted, the address becomes unavailable for use even on a new site. It won’t be possible to use those exact addresses again but you can use a variation if it is available.

  If that person still has access to your account, I recommend changing the password to ensure only you have access going forward — this should help prevent any other unwanted changes.