Recovering website data for a domain that expired with other hosting site

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  greganthonythomas · Member · Jun 22, 2023 at 8:38 pm

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  Hi, I recently found out that my domain (greganthonythomas.com) that was being hosted through Dreamhost expired. I have been able to secure that domain again, but am having trouble accessing my site through WordPress. I’m getting this error upon login “There has been a critical error on this website. Please check your site admin email inbox for instructions.” Is there a way to recover my website?

  Thanks!
  Greg

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  staff-doublebassd · Staff · Jun 23, 2023 at 12:35 am

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  Hi there,
  
  The site is also not hosted here at WordPress.com but rather is a self-hosted WordPress.org site. Therefore, we cannot directly assist with the critical error you are receiving. Is the site hosted with Dreamhost as well? If so, I would contact them again, as they would be best positioned to assist you with this issue.

  To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  http://support.wordpress.com/com-vs-org/
  
  Hope this helps.