Recovery domain

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  jem322003yahoocom · Member · May 4, 2022 at 2:33 pm

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  Need to recovery access to tdalemfg.com. The former tech passed way and did not leave us with access to the account. It seems to be controlled by wordpress and we cannot access.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · May 4, 2022 at 2:44 pm

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  Hi there,

  The website tdalemfg.com you’ve posted is using the open-source WordPress.org and hosted with Hawk Host and this forum is for the hosted WordPress.com platform.

  It seems to be controlled by WordPress

  This website runs on WordPress, an open-source content management system.

  These two are very similar, but very different things.
  https://wordpress.com/support/com-vs-org

  To get help with your issues, you may want to try contacting the hosting provider or try posting your question at the WordPress.org support forum:
  https://wordpress.org/support/forums

  Hope this helps! :)

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  kokkieh · Staff · May 5, 2022 at 7:44 am

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  Hi there,

  The folks over on WordPress.org make the software your site is built with. But they don’t have any control over your site itself or your domain, so they won’t be able to help you in this case.

  The domain, tdalemfg.com, is registered through GoDaddy.com, and the site on that domain is hosted at https://www.hawkhost.com/, so please contact those two companies directly for help with gaining access to the domain and site respectively.