Recovery Help
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Godaddy threw our WordPress website away; OuachitaMtnResort.org. Is there any way we can recover it.
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We can’t help as your site wasn’t running on the wordpress.com platform. If you nor GoDaddy have a backup, there is nothing to recover.
I would point out that if your site would have been running on the wordpress.com platform, it would never be deleted. It would fall back to Free Plan.
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Looking at that site I can see it’s not using our managed hosting environment from WordPress.com.
For help, I would contact the host first. Otherwise, there’s a volunteer network available for folks who run their own WordPress installations, which is how you’re set up. That is available at https://wordpress.org/support/forums/
On WordPress.com our team offers a managed hosting environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.
All of our hosting plans are available on https://wordpress.com/pricing/ If you think a managed environment is a better setup for the project and your experience level then we can talk more about how to move your site over and what’s involved with that process.
If you used a back up plugin like VaultPress then that’s where you’d recover the back up from. I’d highly suggest using VaultPress if you’re going to keep the site set up how it currently is. https://vaultpress.com/
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