Recovery link
-
Friday evening I was updating plugins on my site and everything was fine but once I updated the elementor plugin a fatal error occurred and I’m now unable to access the backend of the site. WordPress was supposed to send a recovery link to an admin of the site but I never received one. Is there any way to be able to have this link sent to me? (email visible only to moderators and staff)
WP.com: Unknown
Jetpack: Yes
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
-
Hey there,
This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/
It means we’re unable to help with this site.
We’d recommend reaching out to the hosting provider for further assistance.
Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
https://wordpress.org/support/forums/
- The topic ‘Recovery link’ is closed to new replies.
WordPress.com Forums 