recovery mode

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  shew4ukmisha123 · Member · Aug 18, 2022 at 12:24 pm

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  Dear all, kindly asking for your help on the following issue :

  – I cannot connect to the backend of my site, after intalling the plagin, could you please kindly asisst me with that issue? the recovery mode isn`t working for some reason,

  Kind regards,
  Mykhailo

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  helper-heroponriki · Member · Aug 18, 2022 at 2:12 pm

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  Hi there!

  Can you let us know the URL of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Please note that we can only assist with websites hosted at WordPress.com. If you’re using the WordPress software but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  Thank you!