Recovery not sending an email!

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  roystonwood8407d07a74 · Member · Dec 4, 2021 at 9:45 am

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  I have had to create a second account becasue my account has been locked for security and it will not accept my password or send a recovery email. Please help!

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  roystonwood8407d07a74 · Member · Dec 4, 2021 at 10:17 am

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  This is not the account I need help with. The locked account is: https://landsend-to-johnogroats.co.uk

  I just need a reset password email sent to the linked email account.

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  staff-mckluskey · Staff · Dec 4, 2021 at 12:50 pm

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  Hi there!

  Do you know which email is connected to the account? If so, please use it to send a message to passwordhelp@wordpress.com. If you can attach there the transaction ID, that would be ideal. Do not post it here, as these are public forums.

  Our Account Recovery team will get back to you from there.