recovery of an old blog account

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  ck24121977 · Member · Jun 1, 2020 at 1:10 pm

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  how can I contact live chat support to recover an old blog from 2016, even if I dont have any of the following:
  Do you have a transaction ID?What’s this?
  Do you have an activation URL or key?What’s this?
  Do you have two factor authentication codes?
  Thanks!!!

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  adarshhalan · Member · Jun 1, 2020 at 1:29 pm

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  Hi,

  can we have the site url please ?

  Please use this guide to recover old accounts:
  https://wordpress.com/support/account-recovery/

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
  https://wordpress.org/support/forums/

  Thanks

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  staff-mckluskey · Staff · Jun 2, 2020 at 8:08 am

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  @ck24121977, I’m afraid we won’t be able to help you recover an account without any of the valid proofs of ownership. Here you can see more details about those:

  https://wordpress.com/support/account-recovery/#account-recovery-form