Recovery of old account with defunct email address

  • Unknown's avatar
    princessrowena1 · Member ·

    Hi there,
    I have an old blog from when I travelled in 2012/2013. My email I used to create it is no longer in use and I can’t recover it that way.
    It has some photos I have since lost, and I need to recover it.
    It was created when everything was free and as I no longer have access to the email I don’t have any confirmation for it via email.
    I do, however, have ID to prove who I am. The account is personal and it is easy to verify this way.

    Please can I get help? this is so important.

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Since you’re not able to go through our regular account recovery process, Please send an email to passwordhelp@wordpress.com explaining the situation, and we’ll see if there’s anything we can do for you.

    I hope that helps!

  • The topic ‘Recovery of old account with defunct email address’ is closed to new replies.