Recuperar contraseña.

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  jhonnyfavourite · Member · Jan 22, 2018 at 2:16 am

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  Active la cuenta para wordpress desde un e-mail que ya no existe y ahora, a pesar de tener cuenta con mi nombre de usuario, wordpress no me deja entrar a gestionar mi sitio web ciendietas.com. Ayuda por favor.

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  avydun · Staff · Jan 22, 2018 at 2:19 am

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  Howdy!

  I used Google Translate to translate your message to English. I can reply in English.

  Activate the account for wordpress from an e-mail that no longer exists and now, despite having an account with my username, wordpress will not let me enter to manage my website ciendietas.com. Please help.

  Just to clarify, are you trying to recover the login information for this website ciendietas.com?

  I can answer further with that information.

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  jhonnyfavourite · Member · Jan 22, 2018 at 2:21 am

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  Yes, that is.

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  avydun · Staff · Jan 22, 2018 at 2:24 am

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  ciendietas.com is a self-hosted WordPress (WordPress.org) site. It’s not hosted here on WordPress.com.

  ciendietas.com is hosted with Raiola Networks.

  I am afraid we are unable to help you here. These forums are only for questions related to WordPress.com sites.

  You can post the question on self-hosted WordPress (WordPress.org) forums for help: https://wordpress.org/support/

  You can learn the differences between a self-hosted WordPress (WordPress.org) site and a WordPress.com site here.

  Additionally, you can try reaching out to your hosting provider for help on login information.

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  jhonnyfavourite · Member · Jan 22, 2018 at 2:26 am

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  Ok. Than you.

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  jhonnyfavourite · Member · Jan 22, 2018 at 2:26 am

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  Ok. Than you.

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  avydun · Staff · Jan 22, 2018 at 2:28 am

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  No problem! Happy to help!