Récupérer mon nom de domaine

  • Unknown's avatar
    lamaisonducanoe · Member ·

    Sujet : Récupérer mon nom de domaine lamaisonducanoe.com

    Bonjour,

    Suite à une erreur d’inattention, j’ai résilié mon nom de domaine chez WordPress. Cependant, je souhaite le retrouver car celui-ci est affilié à ma boite mail. Depuis cet incident, je n’ai plus accès aux mails de mon entreprise. Le nom de domaine apparaît encore comme logé chez WordPress et n’a pas été racheté. Cet incident date du 20 décembre.

    S’il vous plait, pouvez m’aider à récupérer mon nom de domaine ?

    Je suis désolée pour cette maladresse. Je vous remercie par avance pour votre précieuse aide.

    Bien cordialement.

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi! I can use Google Translate to understand you: https://translate.google.com/

    You said:

    Following a careless mistake, I canceled my domain name with WordPress. However, I would like to find it because it is affiliated with my mailbox. Since this incident, I no longer have access to my company emails. The domain name still appears as hosted by WordPress and has not been purchased. This incident dates from December 20. Please can you help me recover my domain name? I’m sorry for this awkwardness. I thank you in advance for your valuable help. Best regards.

    From what I can see you last renewed lamaisonducanoe.com on 2023-12-19, which you can confirm here: https://wordpress.com/me/purchases/billing/88026797

    However I can confirm that after that renewal you cancelled for a full refund, which you can also confirm here: https://wordpress.com/me/purchases/billing/88038677

    As a result of this cancellation, has been returned to the registry and is no longer under our control. The good news is that we may be able to recover your domain, but there will be a late redemption fee to do so.

    Please check your inbox for the invoice we just sent, which will include a link to pay for the renewal of lamaisonducanoe.com as well as the late redemption fee, as well as the standard registration cost to register your domain for another year.

    If you do not see it in your inbox, please search for the subject “Payment request from Automattic Inc.” and be sure to check any spam folders. Also be sure you are not blocking emails from our donotreply address donotreply[at]wordpress[dot]com. If you are not sure which inbox to check, we send all email to the address you entered under your profile here: https://wordpress.com/me/account/

    After you make payment please return here to let us know so we can take the next step to recover the domain. Thanks!

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