Recurring domain has been cancelled.

  • Unknown's avatar
    crystalvotografie · Member ·

    hi I need to connect my web domain back. My photography business is shut down for whatever reason. It needs to fixed asap. I paid for it to automatically renew. Can you please have someone contact me! (email visible only to moderators and staff)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    What is the exact URL starting with http:// of the domain you referring to please?

    When your domain expires, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

    I’ve tagged this thread in the sidebar with modlook for Staff attention. Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

  • Unknown's avatar
    gemmacevans · Member ·

    Hi there,

    votografie.com expired on 2017-02-10 and is currently in the redemption period:

    Recover an expired or cancelled domain

    Your credit card had expired so the domain did not renew.

    The good news is that you can still try to recover your domain as it has not yet been deleted, purchased by someone else at auction or sold on back-order. A late renewal fee of $80 will be added to the regular domain renewal ($18) and private registration fee ($8).

    If you agree to these costs I can generate a payment request for the amount. Once that has been paid, we can start the process of trying to get your domain back. Should the recovery fail after you’ve paid the redemption fee, that fee is refunded in full.

    If you do not want to pay the fee, you can wait until the domain is released but you may not be able to get it back if it is purchased at auction during this time.

    Acting quickly is important if you do want to try and recover the domain, so please let me know what you would like to do as soon as you can.

    Thanks!

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