Redeem Domain

• 

  bigeffingmess2 · Member · Jan 25, 2023 at 4:38 pm

  • Copy link
  • Add topic to favorites

  Please send instructions for Redeeming a domain during the Redemption Period (20 days).
  …
  ICANN: If you request restoration of your domain name during this 30-day period, the request must be honored (though there may be a fee associated with the restoration effort).

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-totoro · Staff · Jan 25, 2023 at 7:30 pm

  • Copy link

  Hi there,

  I do not see any upgrades under your @bigeffingmess2 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login?
  I can confirm that your site is registered at WordPress.com but is under a different account and not your @bigeffingmess2 login. If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

  On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

  Once you have connected to the correct account we are happy to assist you with redeeming this domain, thanks!