Redeeming my domain doesn’t work
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Hi
I forgot to renew my domain ‘www.pepinieres-franciliennes.com’ the 04/06/19 and now i can’t redeem it. I get this message instead : ‘This domain is still active and is not available to map yet. Please try again later or contact support.’
Can the staff send me a link to redeem it ?
Sincerely,
Nicolas
The blog I need help with is: (visible only to logged in users)
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Hi Nicolas,
You can make sure about mapping the domain by reading about it in this post
https://en.support.wordpress.com/domains/map-existing-domain/.
Hope, your problem resolves. -
Hi there, I’ve flagged this thread for Staff attention. Thanks for your patience while they get back to you as they are away at their general meeting this week.
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Hi –
I’m in the process of getting this fixed up. Take a look at this page which will explain how to add a card or update a card on your account. That will prevent the domain from falling in to the expiration process again.
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You’ll also get an email from me with the payment link. That’s where you can make payment for this.
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