redeeming the domain

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  bradleycanada · Member · Feb 9, 2021 at 7:44 pm

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  My domain has expired and I need to redeem it. How can I do this?

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  bradleycanada · Member · Feb 9, 2021 at 7:44 pm

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  My domain has expired and I’m looking for a way to get it back. It was hosted by WordPress.

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  gbrlo · Member · Feb 9, 2021 at 7:53 pm

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  Hello Bradley,
  Kindly scroll down to the Manage Domains section on this page https://wordpress.com/support/manage-purchases/ to find out how you can renew your expired domain.

  I hope this helps

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  gbrlo · Member · Feb 9, 2021 at 7:55 pm

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  I dont know how long ago your domain may have expired so you can look at this as well https://wordpress.com/support/domains/domain-expiration/

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  staff-ozmodiar · Staff · Feb 9, 2021 at 10:43 pm

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  Hi,

  Is this regarding the domain bradleywalters.com ?

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  bradleycanada · Member · Feb 9, 2021 at 10:59 pm

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  Hi

  Yes this is for the domain – bradleywalters.com
  My credit card on file became compromised
  Unfortunately I didn’t realize until now when I tried to access the bradleywalters.com and it didn’t work
  Can you please advise asap what needs to be done to resolve this issue
  I have updated billing on file with the new credit card

  Thanks

  Bradley Walters

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  supernovia · Staff · Feb 9, 2021 at 11:17 pm

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  Hi there, unfortunately this domain expired a while ago and is in redemption now. The registrar charges an extra fee to get it back, and if we hurry very quickly we should be able to get it back.

  I’m sending an invoice right now. Can you pay that as soon as you see it, then update us here?

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  bradleycanada · Member · Feb 9, 2021 at 11:23 pm

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  Hi

  I made the payment
  Can you advise what happens now
  Appreciate your help
  Thank you

  Bradley Walters

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  supernovia · Staff · Feb 10, 2021 at 1:51 am

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  Hi Bradley, I merged these forum threads to help reduce confusion.

  And I can see our support staff is already reaching out to the registrar about getting the domain back. We’ll update you as soon as we have more information.

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  supernovia · Staff · Feb 10, 2021 at 1:54 am

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  Actually I can see there are multiple tickets as well — thankfully not multiple payment requests though!

  We’ll close this thread since I can see support will be following up by email once the domain is retrieved. It’s typically about a business day, sometimes two. We’ll let you know as soon as we hear back.